Shipping Policy
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- Shipping Policy
Welcome to Aster4.com! This shipping policy outlines important details regarding the shipping process for all orders placed through our online store. By placing an order, you agree to the terms outlined below.
1. Shipping Locations
We currently deliver to [specify countries/regions]. If your location is not listed during checkout, please contact our customer support for assistance.
2. Processing Time
- All orders are processed within 1-2 working days from the date of purchase.
- Orders placed after [insert cutoff time, e.g., 5:00 PM] or on weekends/holidays will be processed on the next working day.
3. Delivery Time
- We aim to deliver your order within 3-4 working days from the date of processing.
- Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions or courier delays.
4. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order size.
- Free shipping is available for orders over [insert threshold, if applicable, e.g., ₹999].
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.
6. Delivery Partner
We work with trusted delivery partners to ensure timely and secure delivery of your order.
7. Failed Delivery
- If delivery is unsuccessful due to an incorrect address or recipient unavailability, our courier may attempt redelivery or return the item to us.
- For redelivery or address changes, additional charges may apply.
8. International Shipping (if applicable)
- Orders shipped outside [home country] may be subject to customs duties, taxes, or other fees.
- The recipient is responsible for any such charges, as they are not included in the order total.
9. Missing or Damaged Items
If your order arrives incomplete or damaged, please contact our support team at [support@aster4.com] within 7 days of delivery. We’ll assist you in resolving the issue promptly.
10. Contact Us
For questions or concerns regarding shipping, please reach out to us:
- Email: support@aster4.com
- Phone: +91 8381057555
- Hours of Operation: 10:00 AM – 7:00 PM
Thank you for shopping at Aster4.com!